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FAQ's
Order & Return Policies - Click Here
Our Products
What types of wood are your mantles made of?
We carry a variety of mantles made from different types of wood: Aspen, Birch, Choi, Linden, and Trupan. Please see each product's details for the types of wood it is available in.
Do you carry mantles made of stone?
Yes, stone mantles have the same look and feel of a limestone mantle but are less expensive.
Ordering (Our Policies)
How do I place a mantle order?
Contact us at - 866-643-2029 to place your order over the phone or find the mantle to buy online and press the "Add to Cart" button to add it to your shopping cart. We will receive your order details via email and will reply back to you with an order confirmation.
Do you build custom mantles?
Yes, please contact us for a quote.
PayPal won't accept my credit card payment?
Please ensure you entered all billing information correctly and if the problem is not resolved please contact us at - 866-643-2029 or use our fax order form.
Shipping
How long does it take to ship out my mantle?
We usually ship your in-stock order out within 7-10 business days. Custom mantle lead times vary.
How long does it take to receive my mantle?
It depends on your location but normally 3-7 days from the ship date.
Product Returns (Our Policies)
May I return a mantle?
Returns on stock wood mantles may be shipped back by customer. A 20% restocking fee and shipping charges will be paid by the customer. Please email us for return authorization. Custom built mantles may not be returned. Stone mantle returns depends on what is stated in original quote.
